View Cart | Billing Info | Track My Order | Contact | About Us | How To Order

 

RETURN POLICY



Neptune Toys offers a 14 day return policy. If you decide for any reason that you do not want your item, simply request an RMA from us. We will e-mail you a return shipping label to use for shipping the merchandise back. A refund will be issued to your payment source within 72 hours of item's return.

It is the Customer's responsibility to examine the shipment and all claims for shortage, damage and shipment errors must be made in writing to us within five (5) days after receipt of shipment. In cases where there is an error by Neptune Toys, or the merchandise is defective, we will cover the cost of return. Neptune Toys may impose a fifteen percent (15%) Return/Restocking Fee plus applicable handling charges on shipments that are refused or returned due to an invalid shipping address.


Positive SSL on a transparent background




Copyright 2017 Neptunetoys.com All Rights Reserved.